[ AI front desk for trades · UK + US ]EST. 2024

Every call, every text
answered.

BuildStack is the trained front desk for trades businesses. We text back missed calls, reply to inquiries, and answer DMs across SMS, email, and social — in your voice, with your prices, on your number. Voice agent comes online when your stack has earned it.

47sec.
Avg reply time across the stack
200+
Trades businesses in the network
2weeks
From kickoff to first replies — real setup takes real work
PlumbingHVACElectricalRoofingLandscapingGeneral ContractingPaintingFlooringFencingConcrete & MasonryPest ControlTree ServicePressure WashingGarage DoorsAppliance RepairPool ServiceSeptic & SewerGuttersExcavationHandymanLocksmithGlass & WindowInsulationChimneyWeldingDrywallCabinetryIrrigationSolar InstallDemolitionPlumbingHVACElectricalRoofingLandscapingGeneral ContractingPaintingFlooringFencingConcrete & MasonryPest ControlTree ServicePressure WashingGarage DoorsAppliance RepairPool ServiceSeptic & SewerGuttersExcavationHandymanLocksmithGlass & WindowInsulationChimneyWeldingDrywallCabinetryIrrigationSolar InstallDemolition
The training path

Trained before
it talks.

Most AI receptionists go live on day one and hope. We don't. BuildStack starts in text, learns your business from real customers across two to four weeks, then earns the right to pick up the phone. By the time the voice agent answers a call, it's already handled hundreds of conversations of yours.

01Week 1–2

SMS Agent

Texts back every missed call. Learns your services, prices, service area, the way you talk to customers.

02Week 2–3

Email Agent

Replies to new inquiries. Warms a dedicated sending domain so messages actually land in the inbox, not in spam.

03Week 3–4

Social Agent

Answers Facebook and Instagram DMs. Closes the channel gaps where younger customers actually message you.

04Week 4+ · unlocked

Voice Agent

Picks up live on your business number. Only after the stack has proven it knows the job. You decide when it goes live.

Setup takes 2–4 weeks because we do it right. Competitors who promise 48-hour go-live are turning on a stock bot. That's not what your customers deserve.

The real problem

Your reviews aren't
losing you jobs.
Your silence is.

We looked at 200 trades businesses that kept losing jobs they should have won. Great reviews. Fair prices. Quality work. The competitors beating them averaged 3.9 stars on Google. They just answered first.

30–40%
of new customers lost to silence
4 min
the window where jobs are won or lost
100×
more likely to convert if you reply under 5 min
3.9
average rating of the competitors who beat you — they just answered first

The best plumber doesn't win.
The fastest reply does.

47s · 5 minHow a missed call becomes a booked job.

Five minutes from
silence to booked.

0:00

You're under a sink. The phone rings. You can't answer right now.

[ Phone rings ] · Driver job
0:47

BuildStack texts back in your voice.

“Hi — sorry I missed you. What's going on?”

[ +47s ] · BS-01 responding
3:00

Customer describes the issue. Quoted from your price book.

“Can someone come today?”

[ +3 min ] · Qualified
5:00

Job locked at 4:30 PM. You get a notification. The job is yours.

[ +5 min ] · CRM · 4:30 PM slot
The stack · 01 / 02 / 03

One agent.
Every channel.

Each agent runs continuously on your number, in your voice, with your prices. They share one customer record across channels and never drop a thread.

SMS agentBS-01
Most popular

Text Agent

Texts back every missed call in under 60 seconds. Qualifies the lead, answers the FAQ, books the appointment — all while you're under a sink.

  • Instant missed-call text-back
  • Two-way conversation, not bot scripts
  • Books from your live calendar
  • Knows your prices, service area, brands
  • Hands off to you with full context
Email agentBS-02

Email Agent

Turns every after-hours inquiry into a booked job by morning. Replies to new leads, sends quotes, follows up so you don't have to.

  • Auto-replies to new inquiries
  • Quote follow-up sequences
  • Warm sending domain (no inbox guesses)
  • Review request automation
  • CRM sync
Social agentBS-03

Social Agent

Answers Facebook and Instagram DMs while you're on the job. Converts comments and DMs into booked appointments.

  • Facebook Messenger AI
  • Instagram DM automation
  • Comment-to-DM triggers
  • Lead qualification
  • Calendar handoff
BS-04 · pending

Voice Agent — graduates from the stack

Live voice on your business number. Activates after your text and email agents have proven they know the job. Comes online at week four or later — you decide when.

Unlocked at Week 4
The math

The same call,
told two ways.

Without BuildStack
File / 2026-04-22
(404) 555-0182Missed
2:14p
Missed call · Karen H.Water heater leaking, can someone come today?
No reply
2:16p
Karen calls the next plumber on Google“Hi, I think my water heater…”
Lost
2:21p
They answer in 7 minutes“We can be there at 5 PM.”
Stolen
6:42p
You see the missed callTap to call back. Voicemail.
Too late
Day end
Lost job · 50-gal install with haul-off
$1,820
Outcome
−$1,820
With BuildStack
File / 2026-04-22
(404) 555-0182Answered · 47s
2:14p
Missed call · Karen H.BuildStack texts back in 47 seconds
Replied
2:15p
Conversation continuesAsks for address, scopes the job
Qualified
2:16p
Quote returned from your price book$1,650–$1,950 incl. haul-off
Quoted
2:17p
Job booked into your calendar4:30 PM slot · confirmation sent
Booked
Day end
Won job · pushed to CRM, ready for Mike
$1,820
Outcome
+$1,820

One booked job a month covers the year. Anything beyond that is yours.

How it works

We set it up.
You stop missing jobs.

Three steps, weeks not minutes. Done properly, by people who understand trades businesses — not a self-serve form and a stock bot.

01

Discovery, not a form.

We get on a call. Learn your services, your pricing, your service area, how you actually talk to customers. We build a knowledge base — your business in BuildStack's hands.

02

Trained, then live.

Your SMS agent goes live first and starts learning from real customers. Email follows once your sending domain is warmed. Social comes next. Voice unlocks when the stack has earned it.

03

You work. It answers.

Every missed call gets a reply in your voice. Qualified leads land in your inbox ready to book. The jobs you used to lose to silence — those are yours now.

Plumber on a job siteThe phone he didn't hear
Why we built this

“He lost a $4,000 emergency job not because his work was bad — but because he was under a sink when the phone rang. By the time he surfaced, the job was gone. That's the last time that should happen to anyone.

SamuelFounder · BuildStack
Read the full story →
From the field

Don't take
our word for it.

Had a water heater emergency come in at 9pm on a Tuesday. I was putting my kids to bed. BuildStack texted them back, got the address, and I had the job booked before I even saw the missed call.
Mike R.Plumbing · Dallas, TX
I used to check my phone between every job. Now I just work. BuildStack handles the back-and-forth and I get a notification when someone's ready to book.
James T.HVAC · Tampa, FL
We were sending every call to voicemail after 5pm. Turns out that's when half our leads were coming in. First month with BuildStack we picked up 11 jobs we would've missed.
Carlos M.Landscaping · Phoenix, AZ
My wife was answering our business line on weekends. That was the real cost — not the money, the stress. BuildStack took that off her plate completely.
Derek H.Electrical · Charlotte, NC
A customer told me they went with us because we were the only company that responded to their Facebook message the same day. That was BuildStack, not me. I didn't even see it until Monday.
Lisa P.Painting · Denver, CO
I was skeptical about AI answering for my business. But the texts sound like me — they trained it on how I actually talk. Booked more jobs in two months than I did all last quarter.
Ray S.General contractor · Atlanta, GA

Real testimonials with photos and Google review links coming as customers go live.

Simple pricing

All the coverage.
One sixth the cost.

A part-time receptionist costs over $36,000 a year and only works business hours. BuildStack works every hour of every day, across every channel, for a fraction of the price.

Hiring a receptionistBuildStack
Annual cost$36,000+$5,964
Hours covered40 / week24 / 7 / 365
Response timeMinutes to hoursUnder 60 seconds
ChannelsPhone onlySMS · Email · Social · Voice
Sick daysYesNever
Scales with youHire more peopleAlready built in

First reply
wins the job.

Make sure that's always you.

Book a setup call

No contracts · Cancel anytime · Onboarding takes 2–4 weeks because we do it right.