Every call, form and DM
answered in under 60 seconds.
One front desk, trained on your prices and the way you talk, on your existing business number. It qualifies the lead, quotes from your price book, books the job into your calendar, and hands you the ones that need you.
- Under 60s reply
- Your number, no port
- Your prices, not guesses
- Trained 2–4 weeks before voice
- Month to month
Text
Texts back every missed call in under 60 seconds — in your voice, with your prices, on your number.
- Missed-call text-back< 60s reply on any unanswered call.
- Two-way conversationNot a script. Qualifies, scopes, schedules.
- Your price bookReturns ranges from your real numbers, not guesses.
- Calendar handoffBooks into Jobber, Housecall, ServiceTitan, or .ics.
- After-hours coverage24/7. Knows when you're booked and offers next slot.
- Knowledge baseService area, brand list, FAQs, ETA windows.
Turns every after-hours inquiry into a booked job by morning. Replies, sends quotes, and follows up.
Hi David,
Thanks for the photos — wind damage down the back elevation, and it looks like the sheathing is sound underneath. For a two-storey rear elevation in fibre cement we are usually between $9,400 and $13,200, but siding gets priced after somebody measures, so treat that as a bracket rather than a quote.
I can get someone out to measure Tuesday 8am or Wednesday 4pm. Which suits? If the adjuster is coming this week, say so and I will work around them.
— Harbour Siding
Front desk · (404) 555-0182
- Warm sending domainYour own subdomain, warmed before send. Lands in inbox, not spam.
- Quote follow-upsTwo-touch sequence on cold quotes, paced to feel human.
- Lead intake formsReplies to web inquiries within 60s, weekends included.
- Review requestsDay-after-job ask, branded, with a one-tap Google link.
- CRM syncTwo-way with Jobber · Housecall · ServiceTitan · Tradify.
- Brand-locked repliesSignature, tone, and template guardrails per business.
Social
Answers Facebook and Instagram DMs while you're on the job. Converts social inquiries into appointments.
- Facebook MessengerReplies to page DMs in your voice. Routes ads-driven leads.
- Instagram DMsHandles reel and story replies, plus cold DMs.
- Comment-to-DM triggersAuto-DM when someone asks “DM me a quote” in comments.
- Lead qualificationService area, urgency, scope — same questions it asks on text.
- Calendar handoffSends an .ics or a one-tap booking link.
- Unified inboxSocial threads sit next to text and email — one record.
Voice
Picks up live on your business number — but only after it has proven on text that it knows the job. You decide when it goes live.
- Live phone answeringSub-1-second pickup. Latency-tuned for trades calls.
- Your numberRoutes through your existing business line. No port required.
- Earned-trust unlockOnly opens after the front desk has handled hundreds of your text threads.
- Smart escalationHands off live to you on emergency calls. Holds the line.
- Voicemail summariesTranscribed, summarised, and ranked by urgency.
- Spam triageBlocks robo-dial. Routes vendor calls to a separate queue.
Four channels. One screen.
Every hour.
Every SMS, email, DM, and (eventually) voicemail lands in one unified inbox tied to one customer record. You see what your front desk did while you were on the job — and pick up anything it kicked over to you.
It earns the phone. It doesn't start there.
Voice is where a wrong answer costs you most. So the front desk starts on text, handles hundreds of your real conversations, gets corrected, and only then opens the line. Most AI receptionists go live on voice on day one and hope. We refuse to.
Learns from real customers
Not a sandbox and not a script. It answers your actual missed calls from week one, and every one of them teaches it something a training document could not.
Every conversation audited
We read the early threads. A reply that does not sound like you, or quotes something it should not have, gets retuned within 24 hours.
You approve each channel
Nothing opens because a calendar said so. Each channel goes live in the Hub when you press the button, voice included.
It answers. You decide.
Emergencies, angry customers, anything outside the price book — the front desk hands off to you live, with the full thread, rather than improvising. Booked jobs and qualified leads land in Jobber, Housecall Pro, ServiceTitan, Tradify or ServiceM8. You see everything it did in the Hub.
Your price book lives in the Hub too. Change a price, and the front desk quotes the new one.
Already have a site that works? Just get it answered.
$397a month. The front desk on every channel, wired to your existing site's forms and your business number, syncing to your CRM, with the Hub and the Price Floor tool included. Month to month.
Need the site as well? Found + Answered is $3,500 to build plus $697 a month.
First reply
wins the job.
Get found in your town. Get every call answered. Twenty minutes on a call and you’ll know exactly what it costs.
Book a 20-minute call →Month to month · No contracts · Plans from $397/mo · Setup takes 2–4 weeks because we do it right.