← THE STACKBS-02 · EMAIL / INBOX · LIVE · WEEK 2
BS-02 · Email Agent

The email reply
you keep meaning to write.

Every inquiry, every quote, every follow-up — written, sent, and tracked. From a warm sending domain that actually lands. While you sleep, your front desk is closing the loop.

What it does

What it actually does.

01

After-hours coverage

Inquiries land at 11pm — your reply lands by morning, before they email the next plumber over.

02

Quote follow-ups

Two-touch sequence on cold quotes, paced to feel human. Clean exit when they reply.

03

Warm sending domain

Your own subdomain warmed up before send. Lands in the inbox, not in spam.

04

Review request automation

Day-after-job ask, branded, with a one-tap Google review link. Quietly stacks ratings.

05

CRM sync

Two-way sync with Jobber · Housecall · ServiceTitan · Tradify · ServiceM8.

06

Brand-locked replies

Signature, tone, and template guardrails per business. No off-brand replies.

07

Smart filter

Flags vendor pitches and routes them away from your inbox. You see leads, not solicitations.

08

Drafts when in doubt

On unfamiliar requests, the agent drafts a reply for you to send instead of guessing.

Quote follow-up sequence

The follow-up
you keep meaning to send.

Most quotes go cold not because the price was wrong — but because nobody followed up. BuildStack runs a two-touch sequence paced to feel human, with a clean exit on every reply.

INBOX · david@…● DRAFT READY
Re: Quote on kitchen reno?
FROM MIKE'S PLUMBING · TO DAVID R. · 11:47 PM

Hi David,

Thanks for sending over the photos — we can do the kitchen reno you described. Based on a 12×14 layout with cabinetry, granite, and a tile backsplash, we're looking at $18,400–$22,800 all-in. That includes haul-off and a 2-year labor warranty.

I have crew availability the week of May 27. Want me to hold those dates while we firm up the spec?

— Mike
Mike's Plumbing & Remodel · (404) 555-0182

SENT VIA WARM DOMAIN✓ DELIVERED · INBOX
  1. DAY 0 · 11:47 PM✓ SENT · DELIVERED INBOX
    Initial reply — Re: Quote on kitchen reno?

    Thanks for the photos. We can do this — $18,400–$22,800 all-in. I have crew the week of May 27. Want me to hold dates?

  2. DAY 2 · 9:12 AM✓ SENT · DELIVERED INBOX
    Soft follow-up — Re: Quote on kitchen reno?

    Hi David — wanted to check if the spec felt right. Happy to adjust if the cabinetry tier is high. Tomorrow morning to chat?

  3. DAY 5 · 4:30 PM○ QUEUED · WILL FIRE
    Pencil-out — Holding May 27 — last call

    Hi David — I'll release the May 27 slot tomorrow if I don't hear back. No pressure either way. Reply STOP and I'll stand down.

DOMAIN WARMING · SEND.YOURBUSINESS.COM● 4 WEEKS · ACTIVE
Day 1 5% deliveryDay 14 70% deliveryDay 28 99% inbox
What it won't do

The honest list
of limits.

Every AI receptionist company sells you on what their bot can do. Most won't tell you what it can't. We'll save you the discovery — here's what this agent doesn't do, so you can decide if it's right for you.

  • Won't quote without a price bookIf we don't have your real numbers for a category, the agent drafts a reply and waits for you. No made-up quotes.
  • Won't reply from your personal GmailBS-02 runs from a domain we warm up. We don't tunnel through your personal inbox — bad for deliverability, bad for trust.
  • Won't run cold outreachInbound replies and follow-ups on inquiries you already have, only. We don't do prospecting or list-buying.
FAQ

What you'd
actually ask.

What email address does the agent send from?

A subdomain of your domain — like quotes@send.yourbusiness.com — that we warm up over the first two weeks of onboarding. Replies route to your normal inbox so you see everything. Customers see your branded sender, not BuildStack.

How long do the follow-up sequences run?

Default is two touches over five days: a soft check-in at day 2, a final pencil-out at day 5. The customer can reply STOP anytime and the sequence exits cleanly. You can lengthen, shorten, or turn it off per quote.

Do I need a new email tool?

No. The agent connects to whatever you already use — Gmail, Outlook, your CRM. We add a sending domain alongside; we don't replace your inbox.

What if the agent sends something I disagree with?

Every email is logged with a one-click edit-and-resend on your dashboard. You can also set quote thresholds (e.g., always draft, never auto-send over $X). Most customers tune this in the first week and never look at it again.

Stop watching quotes
go quietly nowhere.

Live in week two. Lands in inboxes, not spam.

Book a setup call →

No contracts · Cancel anytime · Onboarding takes 2–4 weeks because we do it right.